Privacy Policy

Last updated:

This Privacy Policy explains how Instinkt a.s. ("we", "us", "our"), Jankovcova 1569/2C, 170 00 Praha, Czech Republic, collects, uses, and protects your personal data when you use the website instinkt-as.cz.

1. Information We Collect

Order form: Name and telephone number, submitted voluntarily when placing an order.

Contact form: Name, email address, and message content.

Automatically collected: IP address, browser type, pages visited, and time of visit - via cookies and server logs.

2. How We Use Your Information

We use your name and phone number to confirm your order by telephone and to arrange delivery. We use your contact form data to respond to your enquiry. Automatically collected data is used to maintain site security and, with your consent, to analyse site usage and deliver relevant advertising.

3. Legal Bases for Processing (UK GDPR)

We process your data under the following legal bases: Contract (Art. 6(1)(b)) - processing your order; Legitimate interests (Art. 6(1)(f)) - site security and fraud prevention; Consent (Art. 6(1)(a)) - analytics and marketing cookies, which you may withdraw at any time via the cookie settings on this site.

4. Sharing of Information

We do not sell your personal data. We share it only with: courier partners (name, address, and phone for delivery purposes); Google LLC (analytics and advertising data - only where you have consented via our cookie banner); and IT infrastructure providers operating under data processing agreements.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Our website is served over HTTPS.

6. Your Rights

Under UK GDPR you have the right to: access your personal data; rectify inaccurate data; request erasure; restrict or object to processing; data portability; and to withdraw consent at any time without affecting lawfulness of prior processing. To exercise any right, contact us at info@instinkt-as.cz. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority, at ico.org.uk.

7. International Data Transfers

Some service providers (including Google) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place (e.g. UK adequacy decisions or standard contractual clauses).

8. Retention Periods

Order data is retained for six years in accordance with UK tax and accounting obligations. Contact form data is retained for up to 12 months. Analytics data is retained per Google's standard retention settings (26 months by default, configurable in your account).

9. Children's Privacy

Our website is intended for adults only. We do not knowingly collect personal data from anyone under 18. If you believe we have inadvertently collected such data, please contact us so we can delete it.

10. Third-Party Services

This website uses Google Analytics (analytics_storage) and Google Ads (ad_storage, ad_user_data, ad_personalization) - activated only with your consent via Consent Mode v2. It also embeds a Google Maps iframe on the contact page, which may set cookies from maps.google.com. See our Cookie Policy for details.

11. Cookies

We use strictly necessary cookies (always active) and, with consent, analytics and marketing cookies. You can manage preferences at any time via the cookie banner. See our Cookie Policy for full details.

12. Policy Updates

We may update this policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance.

13. Contact

Instinkt a.s. · Jankovcova 1569/2C, 170 00 Praha · info@instinkt-as.cz · +44 161 832 7490